Karlsruhe, Germany

Important areas of Design Science Research

High quality submissions in seven scientific themes


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DESRIST 2017 About

DESRIST 2017 – Design Science Research in Information Systems and Technology

Theme: Designing the Digital Transformation
Karlsruhe Institute of Technology (KIT), Germany, May 30 - June 1, 2017

The rapid digital transformation of businesses and society creates new challenges and opportunities for Information Systems (IS) research with a strong focus on design. There has been a surge of interest in design science research in IS in the last few years, and we conclude that this is now a mature field. The goal of the design science research paradigm is to extend the boundaries of human and organizational capabilities by designing new and innovative constructs, models, methods, processes, and systems. Scholars having different backgrounds such as information systems, computer science, software engineering, energy informatics, and medical informatics are actively engaged in generating novel solutions to interesting design problems in IS.

With this year’s theme, we hope to focus attention on design science research on digital transformation of businesses and society. In addition to a Best Paper Award, the conference will provide an award to the best paper addressing the conference theme.

Scientific Themes

DESRIST 2017 will feature seven selected scientific themes:



The DESRIST Proceedings will be published in LNCS – Lecture Notes in Computer Science (www.springer.com/lncs). Authors of selected papers will be invited to subsubmit revised and extended versions of their work for upcoming special issues and fast-tracked submissions in prestigious journals of our discipline:

  • AIS Transactions on Human-Computer Interaction: fast track opportunity
  • Business & Information Systems Engineering: special issue
  • Electronic Markets: fast track opportunity
  • Information Systems and e-Business Management: fast track opportunity
  • Journal of the AIS: special issue

For further information, please contact the proceedings char Stefan Morana


An award will be allotted for the best regular Design Science Research Paper of the conference. In addition to a Best Paper Award, the conference will provide an award to the best paper addressing the conference theme.

Scientific Tracks Themes

DESRIST 2017 will feature seven selected themes in order to stimulate high quality submissions in important areas of IS research.

Business Process Management (BPM) efforts resulted in a plethora of approaches, methods and tools to support the design, analysis, improvement, enactment and management of operational business processes. The BPM discipline combines knowledge from information technology and management sciences and applies this to operational business processes. The ultimate goal of BPM is to embed the “process thinking” mindset within organizations. Design science research play a key role in BPM. To cope with the complexity of processes and to exploit the rapidly expanding opportunities provided by data science techniques, there is a need for innovative BPM approaches leading to novel constructs, models, methods, processes, and systems.


  1. Adaptive and context-aware process execution and process change management
  2. Process compliance and performance management
  3. Process architectures and value chains
  4. Business process intelligence and process mining
  5. Process and decision modeling
  6. Process maturity and innovation
  7. BPM systems and other process-aware information systems
  8. X-aware BPM (e.g. risk-aware, security-aware, cost-aware, green-aware)

Theme Chairs
Wil van der Aalst
TU Eindhoven, Netherlands
Jan Mendling
WU Vienna, Austria
Michael Rosemann
QUT Brisbane, Australia

The design, implementation, and evaluation of information systems requires a profound understanding of the physical, cognitive, and affective processes of users interacting with computerized artifacts. The interdisciplinary research area of Human-computer Interaction (HCI) is concerned with informing the design of computerized artifacts by establishing comprehensive theories of user behavior, exploring and testing models with rigorous research, providing validated evaluation methods and design guidelines, and designing and evaluating artifacts. This track aims to provide a platform for discussing the latest advances in HCI research and their implications.


  1. Affective processes in technology adoption
  2. Co-design and empathic design in HCI
  3. Designs for special needs
  4. Design of collaborative interfaces
  5. Gamification and serious games
  6. Human-centered design
  7. Innovative evaluation methods in HCI
  8. Intelligent and adaptive interfaces
  9. IS design for behavior change
  10. User experience engineering

Theme Chairs
Marc Adam
The University of Newcastle, Australia
René Riedl
University of Applied Sciences Upper Austria & Johannes Kepler University Linz, Austria
Dov Te'eni
Tel-Aviv University, Israel

Data science and business analytics is an interdisciplinary field of methods, processes and systems used to support data-driven decision-making that adds significant value. For this track, we invite design science papers that propose novel constructs, models, methods, or instantiations based on principles in data mining, statistics, machine learning, network analysis, data management, conceptual modeling, and other computational or quantitative fields. We welcome papers examining a wide-range of contexts including healthcare, security, energy, marketing, supply-chain, technology, service, learning, transportation, fraud prevention, and the environment. Conceptual papers examining challenges and opportunities regarding the role of DSR for data science and business analytics are also welcome.

Topics of interest include (but are not limited to) the following:

  1. Novel IT artifacts for predictive, descriptive, or prescriptive analytics
  2. Novel IT artifacts to support data-driven decision-making
  3. Privacy-preserving IT artifacts
  4. Modeling formalisms to support Big Data analytics
  5. Integration artifacts for heterogeneous data sources in data science and business analytics
  6. Action design research in Big Data environments
  7. Analytics-driven business process automation
  8. Constructs and methods for evaluating the value of IT artifacts related to data science and business analytics
  9. Information systems design theories in data science and business analytics contexts
  10. Conceptual explorations regarding the role of DSR in data science and business analytics

Theme Chairs
Wolfgang Ketter
Erasmus University Rotterdam, Belgium
Sudha Ram
The University of Arizona, USA
Ahmed Abbasi
University of Virginia, USA

Design Science Research in Service Science focuses on developing theories and IT artifacts for value co-creation in service systems. Service systems are dynamic configurations of resources, including people, organizations, shared information, and technology, all connected internally and externally to other service systems by value propositions (Spohrer et al. 2007, Maglio et al. 2009).

The proliferation of IT into all areas of modern life has enabled companies and local administrations to offer new value propositions, while at the same time increasing the efficiency of their operations. However, despite substantial efforts within the field and large governmental funding initiatives, researchers and practitioners still suffer from a lack of robust (theory-based) knowledge for engineering and managing services, and to leverage Information Systems for service innovation. Whereas service, a concept that can be considered the foundation of all economic exchange (e.g. Vargo and Lusch, 2004), now challenges previously established concepts in the IS discipline, many IT artifacts still lack the maturity and applicability that is required to make a difference in the industrial application of service systems (Becker et al. 2011). New IT artifacts are particularly required for developing service architectures, designing interactions, and mobilizing resources in service systems (Böhmann, Leimeister and Möslein 2014).

We encourage researchers and practitioners to submit high quality papers that deal with designing and evaluating innovative constructs, models, methods, and software instantiations for service systems. Successful papers are expected to provide innovative concepts or IT artifacts that can be used for the design and/or management of service systems. Likewise, we look for insightful applications of IT artifacts in industrial practice.

Topics include but are not limited to:

  1. Smart Service Systems, based on Smart Products and Smart Data
  2. Service Innovation
  3. Service Systems Engineering
  4. Information Modeling of Service Systems
  5. Business Process Management in Service Systems and Service Networks
  6. Value Co-Creation and Customer Orientation in Service Systems
  7. Value Creation and Value Capturing Concepts for Service Systems
  8. Online Communities and Crowdsourcing in Service Systems
  9. Person-Oriented IT-Enriched Service Systems
  10. Design of Information Systems for Service Systems
  11. Digital Transformation of Service Systems
  12. Digital Customer Experience
  13. Smart Self-Service Technologies

Theme Chairs
Daniel Beverungen
University of Paderborn, Germany
Jan Marco Leimeister
University of St.Gallen, Switzerland
Jim Spohrer

First attempts of creating a methodical approach to DSR can be traced back to the early 1990s. Since then we have come a long way. A 2004 MISQ paper defined a set of principles for canonical design research and paved the path for evaluating DSR results and for publishing the results in journal. In the following years, a number of methods, processes and perspectives have been proposed for performing DSR as well as evaluating outputs. These include broad characterizations of the activity as well as details about the conduct of design science projects. They have included suggestions to combine DSR with action research, case studies, formative and summative evaluation and other traditional research method approaches. Although the methodological choices for DSR are not as varied as traditional research approaches, the scholarly community has proposed several methods for doing design research. We seek contributions that either:

  1. Develop the available methods further
  2. Report on applications of the methods in practice
  3. Refute current approaches or
  4. Propose extensions to these methods

Theme Chairs
Jan Pries-Heje
Roskilde Universitet, Denmark
Sandeep Purao
Bentley University, USA
Matti Rossi
Aalto University, Finland

Besides cross-domain topics that are in focus of information systems research (e.g., business process management, social media, big data etc.), specific domains (e.g. manufacturing industry, financial industry, healthcare, energy, tourism, retail, e-government etc.) often exhibit problems that are special to the respective domain. Consequently, common problem solving means are not sufficiently appropriate to address these problems as they require individually adjusted specifications. Thus, this theme of domain-specific DSR applications is aimed to present DSR-based solutions that provide a specific approach to a particular domain-specific problem by combining relevance and rigor. Here, all types of domain-specific DSR-outcomes, such as constructs, models, methods or algorithms, prototypes, as well as design theories are welcome to be submitted.


  1. Domain-specific (reference) models
  2. Domain-specific (software) systems
  3. Domain-specific methods/approaches
  4. Domain-specific process improvement
  5. Domain-specific socio-technical adjustments
  6. Evaluation of domain solutions
  7. Potentiality analyses of domains
  8. Opportunities, challenges & best practices in domain-specific DSR
  9. Domain-specific comparisons of classical and DSR approaches to a problem
  10. Specific DSR guidelines for particular domains
  11. Domain-specific DSR dissemination & teaching
  12. Domain-specific compliance management
  13. Domain-specific governance strategies
  14. Change management in different domains
  15. Design theorizing in specific domains

Theme Chairs
Jörg Becker
University of Münster, Germany
Samir Chatterjee
Claremont Graduate University, USA
Brian Donnellan
Maynooth University, Ireland

This theme is concerned with new directions for Design Science Research, whether emerging in practice, suggestions for possibilities, or normative recommendations. What are the key trends emerging from the practice of DSR? What areas of application are emerging for DSR (that are not covered in other themes)? What new application domains should DSR research and why? How is the field or paradigm of Design Science Research progressing? What is its use and uptake in other disciplines? In what new ways can Design Science Research be understood? How can DSR be improved?


  1. New areas of application of DSR
  2. New conceptualisations of DSR
  3. New standards and recommended practices for DSR
  4. Critical perspectives on DSR
  5. Adoption and application of DSR in other disciplines
  6. Lessons for DSR in IS from other disciplines
  7. Teaching and supervising DSR
  8. Knowledge accumulation in DSR
  9. Ethical conduct of DSR
  10. Analysis of trends in DSR literature
Other kinds of new ideas we haven’t even thought of here!

Theme Chairs
Robert Winter
University of St.Gallen, Switzerland
John Venable
Curtin University, Australia
Monica Chiarini Tremblay
Florida International University, USA

The Conference Committee

General Chairs

Jeffrey Parsons

Memorial University of Newfoundland

John Venable

Curtin University, Australia

Tuure Tuunanen

University of Jyväskylä, Finland
Program Chairs

Alexander Maedche

Karlsruhe Institute of Technology (KIT), Germany

Jan vom Brocke

University of Liechtenstein, Liechtenstein

Alan Hevner

University of South Florida, USA
Doctoral Consortium Chairs

Shirley Gregor

Australian National University, Australia

Gerd Schwabe

University of Zürich, Switzerland

Stefan Seidel

University of Liechtenstein, Liechtenstein
Industry Chairs

Helmut Krcmar

Technical University of Munich, Germany

Norbert Koppenhagen

SAP SE, Germany

Gerhard Satzger

IBM and Karlsruhe Institute of Technology (KIT), Germany
Product & Prototypes Chairs

Peter Loos

Saarland University, Germany

Oliver Müller

IT University Copenhagen, Denmark

Jason Thatcher

Clemson University, USA
Local Arrangements Chairs

Silvia Schacht

Karlsruhe Institute of Technology (KIT), Germany

Peter Hottum

Karlsruhe Institute of Technology (KIT), Germany
Proceedings Chair

Stefan Morana

Karlsruhe Institute of Technology (KIT), Germany
Program Committee

Ahmed Abbasi, University of Virginia, United States
Marc Adam, The University of Newcastle, Australia
Frederik Ahleman, University of Duisburg-Essen, Germany
Stephan Aier, University of St. Gallen, Switzerland
Antonia Albani, University of St. Gallen, Switzerland
Steven Alter, University of San Francisco, United States
Guy-Alain Amoussou, Humboldt State University, United States
Doo-Hwan Bae, KAIST, South Korea
Akhilesh Bajaj, The University of Tulsa, United States
Amit Basu, Southern Methodist University, United States
Jörg Becker, University of Münster, Germany
Daniel Beverungen, University of Paderborn, Germany
Richard Boland, Case Western Reserve University, United States
Narasimha Bolloju, The LNM Institute of Information Technology, India
Udo Bub, Deutsche Telekom Laboratories, Germany
Tobias Bucher, University of St. Gallen and PHOENIX Group, Germany
Brian Cameron, Penn State University, United States
Sven A. Carlsson, Lund University, Sweden
Samir Chatterjee, Claremont Graduate University, United States
Guoqing Chen, Tsinghua University, China
Jae Choi, Pittsburg State University, United States
Chen-Huei Chou, College of Charleston, United States
David P. Darcy, Florida International University, United States
Anindya Datta, National University of Singapore, Singapore
Marco De Marco, University Cattolica del Sacro Cuore, Italy
Brian Donnellan, Maynooth University, Ireland
Kaushik Dutta, Florida International University, United States
Susan Finger, Carnegie Mellon University, United States
Ulrich Frank, University of Duisburg-Essen, Germany
Rob Gleasure, University College Cork, Ireland
Mike Goul, Arizona State University, United States
Jairo Gutierrez, Auckland University of Technology, New Zealand
Steven R. Haynes, Penn State University, United States
Riita Hekkala, Aalto University, Finland
Markus Helfert, Dublin City University Business School, Ireland
Kunihiko Higa, Tokyo Institute of Technology, Japan
Juhani Iivari, University of Oulu, Finland
Lakshmi Iyer, The University of North Carolina at Greensboro, United States
Hemant Jain, University of Tennessee Chattanooga, United States
Keumseok Kang, Florida International University, United States
Dimitris Karagiannis, University of Vienna, Austria
Jim Kenneally, Intel Labs Europe, Ireland
Wolfgang Ketter, Erasmus University Rotterdam, Belgium
William L. Jr. Kuechler, University of Nevada, Reno, United States
Uday Kulkarni, Arizona State University, United States
Subodha Kumar, Texas A&M University, United States
Jan Marco Leimeister, University of St.Gallen, Switzerland
Susanne Leist, University of Regensburg, Germany
Gondy Leroy, University of Arizona, United States
Jiexun Jason, Li, Drexel University, United States
Qing Li, City University of Hong Kong, Hong Kong
Ting-Peng Liang, National Sun Yat-sen University, Taiwan
Joakim Lillieskold, Royal Institute of Technology , Sweden
Mikael Lind, Viktoria Institute, Sweden
Jan Mendling, WU Vienna, Austria
Charles Møller, Aalborg University, Denmark
Ishwar Murthy, Indian Institute of Management Bangalore, India
Derek Nazareth, University of Wisconsin–Milwaukee, United States
Björn Niehaves, University of Siegen, Germany

Volker Nissen, Ilmenau University of Technology, Germany
Andreas Oberweis, Karlsruhe Institute of Technology, Germany
Balaji Padmanabhan, University of South Florida, United States
Tero Päivärinta, Luleå University of Technology, Sweden
Jinsoo Park, Seoul National University, South Korea
Jan Pawlowski, University of Jyväskylä, Finland
Ken Peffers, University of Nevada, Las Vegas, United States
Samuli Pekkola, University of Tampere, Finland
Stacie Petter, University of Nebraska Omaha, United States
Jan Pries-Heje, Roskilde Universitet, Denmark
Erik Proper, University of Luxembourg, Luxembourg
Sandeep Purao, Bentley University, United States
Sudha Ram, The University of Arizona, United States
Murali Raman, Malaysia Multimedia University, Malaysia
Hajo A. Reijers, Eindhoven University of Technology, the Netherlands
Rene Riedl, University of Applied Sciences Upper Austria & Johannes Kepler University Linz, Austria
William Robinson, Georgia State University, United States
Michael Rosemann, QUT Brisbane, Australia
Anthony Ross, University of Wisconsin–Milwaukee, United States
Matti Rossi, Aalto University, Finland
Cecilia Rossignoli, University of Verona, Italy
Marcus Rothenberger, University of Nevada, Las Vegas, United States
Debashis Saha, Indian Institute of Management Calcutta, India
Michael Schermann, Technical University of Munich, Germany
Maung Sein, Agder University College, Norway
Arun Sen, Texas A&M University, United States
Raj Sharman, State University of New York, Buffalo, United States
Keng Siau, University of Nebraska-Lincoln, United States
Alexander Simons, University of Liechtenstein, Liechtenstein
Atish P. Sinha, University of Wisconsin–Milwaukee, United States
Henk Sol, University of Groningen, the Netherlands
Jim Spohrer, IBM, United States
Kevin Sullivan, University of Virginia, United States
Reima Suomi, Turku School of Economics, Finland
Thant Syn, Texas A&M International University, United States
Richard N. Taylor, University of California, Irvine, United States
Dov Te'eni, Tel-Aviv University, Israel
Oliver Thomas, University of Osnabrück, Germany
Monica Chiarini Tremblay, Florida International University, United States
Bengisu Tulu, Worcester Polytechnic Institute, United States
Karthikeyan Umapathy, University of North Florida, United States
Vijay K Vaishanvi, Georgia State University, United States
Wil van der Aalst, TU Eindhoven, the Netherlands
Debra Vandermeer, Florida International University, United States
John Venable, Curtin University, Australia
Jan Verelst, University of Antwerp, Belgium
Joseph Walls, University of Michigan, United States
Harry Jiannan Wang, University of Delaware, United States
Chih-Ping Wei, National Taiwan University, Taiwan
George Widmeyer, Fort Lewis College, United States
Roel Wieringa, University of Twente, the Netherlands
Alex Winkelmann, University of Würzburg, Germany
Robert Winter, University of St.Gallen, Switzerland
George M. Wyner, Boston College, United States
Christopher Yang, Drexel University, United States
Victoria Yoon, Virginia Commonwealth University, United States
Jing Leon Zhao, City University of Hong Kong, Hong Kong
Hangjung Zo, KAIST, South Korea

Paper Submissions

To submit a full research paper, research in progress paper or product/prototype paper please use the button beside which will redirect you to the EasyChair system.

Submission Guidelines.

Submissions should be formatted following the Springer LNCS guidelines, using the Microsoft Word template. The submission via EasyChair should be in the PDF format (file extension .pdf).
As to the paper lengths the following guidelines apply:

  • Full research papers: 16 pages
  • Research in progress papers: 8 pages
  • Product and prototypes papers: 5 pages

These page limits include all related pages (including first page, references, etc.). All submissions (except products & prototypes) must be anonymized for double-blind review.

Research in Progress Papers will be published as a separate conference booklet (copyright remains with the authors). This booklet will be published online and as a printed booklet from the University/Institute. Accepted Research in Progress Papers are given a 20 minute slot during the conference for oral presentation (including discussion). For all papers, at least one author has to register for the conference before 14th of April 2017.

For more instructions on submitting regular, short and prototype papers please click here.

In case of any question relating the submussions, please contact the Proceedings Chair at submission@desrist2017.kit.edu.

Important Dates

Completed (Regular) Research Papers
  • Paper Submission Deadline: February 10, 2017
  • Paper Acceptance Notifications: March 15, 2017
Research-in-progress Papers
  • Paper Submission Deadline: February 28, 2017
  • Paper Acceptance Notifications: April 7, 2017
Products and Prototypes
  • Prototype Submission Deadline: February 10, 2017
  • Prototype Acceptance Notifications: March 15, 2017
Doctoral Consortium
  • Doctoral Consortium Application Deadline: March 04, 2017
  • Doctoral Consortium Notifications: April 10, 2017
  • Doctoral Consortium: May 30, 2017
  • Early Registration Deadline: April 14, 2017
  • Conference Reception: May 30, 2017
  • Conference: May 31 - June 1, 2017

The temporary Time Schedule

A more detailed time schedule is about to be announced.

In case of any question relating the conference, please contact the organizing team at info@desrist2017.kit.edu.

  • 09.00
    Karlsruhe Palace

    Doctoral Consortium

  • 18.00
    Karlsruhe Palace

    Welcome Reception and BBQ

  • 09.00

    DESRIST Conference

  • 19.00

    Conference Dinner

  • 09.00

    DESRIST Conference

  • 19.00
    EXO Karlsruhe

    Networking event at the Karlsruhe Zoo

    Your are invited to connect with participants and digital service experts of the succeeding Karlsruhe Service Summit.

DESRIST 2017 Doctoral Consortium

The DC takes place at the Karlsruhe Palace at May 30, 2017.

Conference Registration

To register for DESRIST2017 conference, please use the blue button below.

The table below lists in detail all possible registration options, including early (until April 14th) and late registration fees for professionals and students.

In case of any question relating to the conference registration, please contact the organizing team at info@desrist2017.kit.edu.


550 (early bird € 450)

  • Participation DESRIST conference
  • Welcome reception, conference dinner and networking event
  • Guide and materials
  • Access to the ZKM | Center for Art and Media
  • Participation Service Summit


450 (early bird € 300)

  • Participation DESRIST conference
  • Welcome reception, conference dinner and networking event
  • Guide and materials
  • Exhibitions at ZKM | Center for Art and Media
  • Participation Service Summit

(+) Service Summit

30 (bundle price)

  • Participation Service Summit

(+) Accompaning person

90 (bundle price)

  • Welcome reception, conference dinner and networking event
  • Exhibitions at ZKM | Center for Art and Media

Event Locations

DESRIST 2017 takes place at really inspiring places - right in the heart of Germany's secret IT capital.

The Karlsruhe Service Summit

The DESRIST 2017 is closely connected to the 6th Karlsruhe Service Summit. More than 140 service experts from practice and academia meet, connect and collaborate at June 2, 2017. More information are available at the Karlsruhe Service Summit website: www.service-summit.org.

Event Sponsors

This event is sponsored by the digital innovation center DIZ (Digitales Innovationszentrum Karlsruhe). DIZ actively supports small and medium-size enterprises in Baden-Württemberg as well as regional politics to face the challenges of the digital age. It is funded and supported by the Ministry of Economic Affairs, Employment and Housing of Baden-Württemberg.